FAQ

Q: What is vegan leather?

A: This is a microfiber material that is specifically designed and used as an animal-friendly leather substitute.

Q: What is the shipping timeframe once my order has been placed?

A: Small parcel orders will ship within 48 business hours unless noted otherwise within the copy description.

Q: Why doesn’t the correct color image show when items are placed in the cart?

A: The color option you selected will show in the title at checkout.

Q:  What is your return policy?

http://lithyc.com/pages/return-policy

Q:  How long is your customer service response time?

A: Please allow 24 business hours for all inquiries.

Q. How can I initiate a return?

A. You may contact us at contact@lithyc.com or reach us at 844-219-0093 and we will provide return instructions for your order.

 

Don't see the answer to your question here? Send us an email at contact@lithyc.com and we will get back to you as soon as possible!